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Posted: Monday, January 22, 2018 1:23 PM

This position has a strong emphasis on customer service to our patients.
Must ensure quality patient scheduling, positive telephone etiquette and customer
satisfaction in support of the mission of Cooper University Hospital.
Serve as the front line contact person for all incoming patients.
Greet, register, schedule, collect point of service copays and provide general information to
patients and their families using AIDET.
Must have the ability to be organized, take independent action and project Cooper s values
to both customer and co-workers.
Serves as patient s non-clinical navigator during discharge coordination.
Scheduled Days / Hours: Mon-Fri 8-430
High School Diploma or equivalent required.
Minimum one year of recent registration or billing experience working in a medical facility preferred.
Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
Epic experience preferred.
Excellent organizational, written/verbal communication and teamwork skills.
Demonstrated performance of excellent customer service skills.
Requisition: 39731
Department Name: Ambulatory Serv 1 Cooper Plaza
External Company URL:
Associated topics: assistance, front desk, help desk, information technology support, patient, support, support analyst, support specialist, systems administrator, technician ii


• Location: Central Jersey, Cherry Hill

• Post ID: 52865172 centraljersey is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018