Posted: Tuesday, September 12, 2017 6:34 AM
Employment Status:AF : Active : Regular : Full Time
Job Summary 13;
The Patient Service Rep is responsible for greeting patents and families, collecting and entering demographic and insurance information, collecting payments associated with services rendered and reconciliation of daily services. In addition, other duties necessary to facilitate efficient and timely services to patients and their families, such as scheduling appointments, answering phones, and obtaining appropriate insurance referrals and authorizations as needed per insurance guidelines. Responsibilities may include working with medical records, following HIPPA guidelines.
Job Responsibilities 13;
:Responsible for promptly and positively greeting patients and families, while assuring an efficient check in process and telephone encounters ;all according to pre:established practice guidelines.
:Verifying accurately entering essential patient information into the hospital registration and scheduling system with a 90 accuracy.
:Reconciliation of daily services to include collection and processing of payments received, schedule follow up appointments, and enter diagnosis codes according to pre:established practice guidelines.
:Other areas of responsibility may include answering telephones, daily maintenance voicemail retrieval and accurate message transcription and follow through, distribution of mail, and clerical duties as assigned.
:Daily maintenance of patient records and provider schedules while following HIPPA guidelines 13;
Required Licenses, Certifications, Registrations 13;
Required Education and Experience 13;
:High school diploma or equivalent
:Previous customer service background 13;
Preferred Education, Experience and Cert/Lic 13;
:1 to 3 years related healthcare, registration, physician billing, medical records and/or medical office experience 13;
Additional Technical Requirements 13;
:Practical knowledge of computers 13;
• Location: Central Jersey, voorhees
• Post ID: 44518612 centraljersey