Posted: Wednesday, June 28, 2017 12:09 AM
Company Name: Supercars Garage
Employment Type Part-Time
A Metuchen Auto Repair Shop in need of a service writer (part time at first, may grow to full time)
Women are highly encouraged to apply. Experience as a service writer is not required, join our team without experience and without deep automotive knowledge.
What we are looking for is a great attitude, great with customers, hungry to learn, motivated to sell, and eager to be a part of our growing business. Our current work load has grown and Supercars Service Writer needs a partner to meet the needs of our valued customers.
Brief job description:
1) The service writer to take inbound calls and determine customers need and schedule an appointment. 2) Service writer will greet the customer when they arrive, confirm customer needs, address any new needs, gather customer and vehicle information, discuss additional needed maintenance items. 3) Service writer will create a repair order and assign to a mechanic and follow up with mechanic until a diagnosis is made. 4) Service writer will take the mechanic's diagnosis and calculate an estimate for needed parts and labor to perform repairs, as well as calculate additional sub-estimates for additional recommended maintenance services 5) Service writer will call customer and sell repairs and services. 6) Service writer will perform follow up calls to the customer 1-2 days after their visit as a courtesy checkup. 7) Service writer will review past work orders where services were recommended but not completed as an attempt to get customer to return for additional needed services.
Don't pass over this position because you feel like you don't know enough about cars! The job is more about customer service and sales than car knowledge. If you have strong customer service skills and strong sales skills (and a desire to learn some necessary things about cars), you can be another superstar.
Will consider any qualified candidate who meets the needs of the position. However experience has shown that women excel in this position.
If interested: Create a resume cover letter which addresses career goals, create a resume outlining strengths, email resume to
Office@supercarsgarage.com. or fax to 973 741 2360. Will call qualified candidates and schedule an interview.
• Location: Central Jersey, Metuchen, NJ
• Post ID: 36310253 centraljersey