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Posted: Thursday, January 25, 2018 9:35 PM

**Client Services Analyst**
If you meet the requirements of this position and want to work for a world\\-class company with a great marketplace reputation, apply today\\.
Job Responsibilities:
_Delivery/Subject Matter Expertise_
+ Develops an understanding of the analysis and considerations needed in decision\\-making; makes sound decisions appropriate to role
+ Demonstrates the ability to systematically think through a complex situation and provide logical alternative solutions
+ Demonstrates the ability to organize his/her own work tasks and to achieve expected results
+ Demonstrates ability to handle multiple tasks and to involve self in numerous activities
+ Demonstrates sound learning and understanding of the material with a reasonable time frame, when presented with unfamiliar information
+ Is able to understand and to apply complex information with some assistance
+ Spends extra time or effort on a particular assignment or task when it is essential to success
+ Accomplishes project or task and anticipates what other tasks may need to be done and does them when needed
+ Anticipates and prevents problems in some instances
+ Does his/her share of work and offers to help others in order to meet the objectives of the assignment
+ Identifies the appropriate level of detail needed to achieve desired goals
+ Strong attention to detail; can be trusted to perform consistently and accurately
+ Actively seeks help and asks questions as appropriate
+ Evidences understanding of technical insights after moderate explanation and coaching
+ Solves basic technical problems
+ Takes ownership of assigned tasks and delivers quality work in a timely manner
+ Manages increasing personal work and accountabilities within time and expense budgets
+ Completes assigned tasks on time and to the satisfaction of the client; willing to work longer hours when needed to meet a client requirement
+ Establishes good working relationships with members of the client organization
+ Consistently communicates progress of and difficulties encountered on projects to project leaders \\(i\\.e\\. throughout the project\\)
_Leadership/Contribution to Firm_
+ Proactively shares experiences/insights/knowledge with others; looks for ways to help others
+ Mentors to junior level staff; is a go to for questions and training
+ Participates in training and development beyond minimum requirements
+ Seeks feedback and develops insight about needed improvements; takes action to address and improve highest priority needs
+ Demonstrates basic understanding of the value of the sector s technical products and services and the opportunities that exist in the market
+ Begins to demonstrate understanding of how assigned project tasks relate to the client s business objective and risks
Additional Job Responsibilities:
+ May perform one or more of the following: Analyzes, plans and implements process improvement \\(such as Six Sigma initiative\\) needs\\.
+ Produces new process improvement techniques and services\\.
+ Develops metrics that provide data for process management and indicators for future improvement opportunities\\.
+ Measures performance against process requirements, aligning improvement projects to close performance shortfalls\\.
+ All other duties as assigned\\.
Essential Skills/Knowledge/Certification:
+ 3\\-5 years with undergraduate degree, 10 otherwise
+ HR, Benefits, Defined Benefits experience, preferred
+ MS Excel, MS Word, MS Outlook, Internet \\- required
+ SQL, Clarify, BA7 \\- preferred
+ Working knowledge of complex DB situations: QDRO, Non Qualified Benefits, Transfer, etc
+ Can communicate well with other team members and give clear direction
+ Understands the importance of documentation maintenance and identifying and addressing any gaps
+ Consistently looking to improve processes
+ Independent worker Team Player Decision Maker Analytical/Problem Solver
BA/BS degree, required unless 10 years of related benefit experience
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law\\. People with disabilities who need a reasonable accommodation to apply or compete for employment with Conduent Business Services or one of its subsidiaries may request such accommodation\\(s\\) by sending an e\\-mail toaccommodations@Conduent\\.com\\. Be sure to include your name, the job you are interested in, and the accommodation you are seeking\\.
**Job** Client Services
**Primary Location** United States\\-New Jersey\\-Cherry Hill
**Organization** Commercial Sector
**Unposting Date** Ongoing
**Req ID:** 17025734


• Location: Central Jersey, Cherry Hill

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