Professional Services Software Project Manager - Securus Technologies (marlton, new jersey)
Posted: Friday, September 1, 2017 6:19 PM
As a Sr. Managing Consultant you are responsible for managing a small team (6:10 total) of Managing Consultants and Technical Service Consultants to meet their revenue goals. You will also work with new and existing client implementations and all aspects of project delivery for the client. You must be able to understand clientsA? requirements and technical environment and manage an engagement. You will on the late stages of the sales process to assess implementation and training needs, and then design a plan for a successful implementation. Additionally this role is responsible for streamlining the implementation and consulting process into an effective repeatable process. This is a A?hands:onA? role and you will be very involved in the details of implementations and client service, including client requirements gathering, workflow analysis, data mapping and conversion, custom report development, testing and training. Using the current implementation/training process, and improving it wherever possible :: managing this process for new or existing clientsLearn products to a high level of expertise, using all information tools and over time develop a team of implementation and product/process consultantsTraining clients or, where knowledge is lacking, mustering right resources to ensure the optimal level of expertise is available for the clientCommunicate requirements and actively set and manage expectations to ensure all team members and stakeholders understand their involvement and roles by creating comprehensive SOWsGenerate timelines, estimates costs, and ensure that projects meet the needs of the client.Working with your team, allocate resources based on project demandLead the identification of and the design and implementation of process improvementsCultivate open communications with customers, and business partners in an effort to identify opportunities to improve processes and methodologiesWorking with your team, manage project staffing and resource scheduling on a broad range of project engagementsServe as the primary contact for the client(s) with regards to troubleshooting and help support the client during the implementationCreate systems integration, training and other product documentation, when requiredIdentify and provide solutions to challenges incorporating the applications and the platform into the final solutionSoftware Implementations and Project Management: 6:9 yearsDemonstrated ability to manage :2m revenue projectsDemonstrated technical aptitudeChange Management experience : process analysis, design and executionUnderstanding of software application lifecycle managementCandidate should have strong communication skills : both verbal and written. Must be able to handle multiple tasks with changing priorities and be able to communicate changes in scope and schedule to stakeholdersAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
• Location: Central Jersey
• Post ID: 44083872 centraljersey