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Posted: Friday, September 1, 2017 6:28 PM

Our Client is one of the top 5 IT services and consulting companies worldwide,is looking for a IBM BPM Program Manager for long term project in Cherry Hill, NJ, below is the detail requirement. 10:15 Years of experience in BPM space and experience in Program Management Experience handling large BPM migrations Develop and maintain effective proactive relationships and communications with clients to ensure a successful client experienceOvercome client and internal obstacles to ensure timely completion and obtain department objectivesProactively solicit client feedback during the implementation process to ensure satisfaction and ensure targeted usage metrics are metProvide feedback to the BPM team to identify opportunities or corrective actions for all production projects. Maintain customer scorecard and suite of metrics to track project milestones and usage standards.Bachelors degree in Computer science or equivalent, with minimum of 2 to 6 years of software development experience.Demonstrate excellent communication skills including the ability to effectively communicate with internal and external customers.Ability to use strong industry knowledge to relate to customer needs and dissolve customer concerns and high level of focus and attention to detail.Strong work ethic with good time management with ability to work with diverse teams and lead meetings. Thanks and RegardsRamSr. Technical RecruiterLorven Technologies Inc, 101, Morgan Lane, Suite 209, Plainsboro, NJ:08536Work : Ext 227 Fax: : Web:


• Location: Central Jersey

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